Help

Questions, answered.

Everything about formats, delivery, refunds, and getting in touch.

PDF ebooks. They read on any phone, tablet, laptop, or e-reader, work fully offline (important in a Nakano basement with no signal), and print cleanly if you want a paper copy for the trip.

By email. Checkout is handled securely by Stripe. After payment you'll get a receipt from Stripe, and your PDF download link arrives by email automatically, usually within minutes. No account needed, no DRM.

Each guide is stamped with a version number at the bottom of the PDF. Your purchase covers the edition that's live when you buy. When a meaningfully new edition comes out, it's sold as its own guide.

The details that move: shop hours, current grading options, exact EMS shipping status, and prices. When any of them change, the guide is updated and the version number goes up. Your purchase covers the edition that was live at checkout.

7 days, no questions asked. If a guide doesn't help you, email support@pokebintreasures.com within 7 days of purchase with the email you checked out with, and you get a full refund. Simple as that: if it wasn't worth it to you, you shouldn't pay for it.

Not yet. Digital guides are phase one: no inventory, no shipping, no customs forms. Physical cards and collectibles come later, once demand is proven. Join the notify list on the homepage to hear about it first.

No. PokeBin is an independent collector project. Pokémon and all Pokémon character names are trademarks of Nintendo / Creatures Inc. / GAME FREAK. This site and its guides are unofficial and unaffiliated.

Email support@pokebintreasures.com. We answer personally. You can also reach PokeBin through the social channels linked below.